We will make every effort to match every order to your exact specification. Because our natural hair is 100% virgin human hair and each individual piece comes from a separate donor we cannot guarantee hair color texture. Our natural hair comes straight, wavy, or curly patterns. The color will range between grace of black or brown. In some cases we may have naturally lighter hair pieces that are available upon request but not guarantee.
Payment is due when your order is placed. We accept all major credit cards. As soon as you place an order online your card will be charged.
Order Processing and Shipping!!!
Our business hours are Monday through Friday from 10 AM to 5 PM EST. Orders placed after 11:00 AM EST or over the weekend will be shipped the next business day. Please note that all shipping prices are for shipping within the USA. Shipping to all other countries will incur an additional shipping charge.
At La Rene Studios we maintain a very high quality level of assurance. Our JoRe hair is professionally packed here in the United States. Everything goes through strict quality control to ensure you receive the best quality product possible. All hair orders are thoroughly inspected before shipping. It is our primary focus to make sure that you are completely satisfied.
And exchange maybe issued on a case by case basis. We will not accept any merchandise which has been used or altered (brushed ,combed ,picked,cut ,removed from the weft, or processed) in any way.
***Note that perming ,coloring, lifting ,rinsing, removing the hair from the weft but otherwise processing The hair thoroughly the exchanging and replacement guarantees. It is the federal law you cannot return human hair products that have been used. This includes removing the hair from the bundle and trying it on.
Policies with respect to head to hair returns hygiene concerns and federal law. Please return the item in the original and re-sellable condition as a necessary help precaution. If there is a defect in the product please contact our customer service within 14 days of receiving the product.
Due to the nature of our products all sales are final.